Mixed-mail sorting center in Zurich Mülligen for Swiss Post

Case study

Swiss Post AG is an independent legal entity of public law, fully owned by the Swiss government. Within the framework of postal regulations, it fulfills requirements for universal service in the delivery of addressed mails, parcels, newspapers and magazines as well as payment transaction services. With its 60,000 employees, startups, and partners, Swiss Post.

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Mail sorting center from Körber at Swiss Post

Results

Sorting capacity up to 19,000 items per hour

The tailored mixed-mail solution handles a high workload, sorting up to 19,000 mixed items per hour with adapted conveyor and cross-belt technology.

~1,400 delivery destinations integrated

The system supports approximately 1,400 unique delivery routes, enabling direct sorting all the way to local delivery tours.

Significant reduction in manual sorting steps

By automating mixed-mail processing, the project cuts manual handling from 3–4 typical steps down to just 1–2, increasing efficiency and lowering costs.

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